Return Policy

Refund and Returns Policy


The policy below applies to purchases. If you purchased The Original IQ Tester from one of our retail affiliates, please direct any returns to your retailer. Retailer return policies will vary per location.

Refunds & Exchanges

If you are unsatisfied with your product for any reason, you may send it back for a full refund within 15 days of purchase. Return items to: 1441 Milburn Ave., Dayton, OH 45410.

Shipping returns

To return your product, you should mail your product to: 1441 Milburn Ave., Dayton, OH 45410.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.